How can we help?
Find quick answers for buying, selling, accounts, payments, safety and BechBhai business tools. If you still need help, you can create a private support request.
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Start with the area closest to your question.
Account & verification
Registration, login, email verification, mobile verification, password recovery and account access.
Open related area →Buying on BechBhai
Searching listings, contacting sellers, favorites, safe communication and buyer-side marketplace guidance.
Open related area →Selling & listings
Posting an ad, photos, moderation, listing status, expiry, editing and seller entitlements.
Open related area →Packages & payments
Business packages, renewals, pricing, checkout, failed payments, billing and subscription questions.
Open related area →Safety & fraud
Marketplace safety, suspicious activity, account protection, scam warning signs and reporting.
Open related area →Shop Khata & business
Shop registration, trial access, sales, purchases, expenses, ledgers and business tools.
Open related area →Frequently asked questions
Why is my ad under review?＋
New or updated listings may be reviewed before they become publicly visible. This helps BechBhai check marketplace rules, media and account risk signals before publication.
What happens if my ad is rejected?＋
A rejected listing should not permanently consume the reserved listing entitlement. Follow the reason shown by moderation, correct the issue and submit again where available.
Why was one of my photos rejected?＋
Photos may be blocked when automated checks detect possible contact information or another media-policy issue. Use a clear product photo without phone numbers or promotional contact details.
Will my package price change during its active period?＋
A purchased package keeps its purchase-time pricing and benefits for its active period. Future renewals use the currently available renewal price and terms.
Should I pay a seller before checking the item?＋
Be cautious with advance payments. Verify the item, seller and transaction details first, and never share OTPs, UPI PINs, passwords or banking PINs.
How do I contact BechBhai support?＋
Use the private Support Center to create and track a support request. Include useful listing, order or payment references, but never include passwords, OTPs or payment PINs.
Still need help?
Create a private support request and keep every reply in one place. For suspicious marketplace activity, use the fraud-reporting flow instead.